ohpopsi Frequently Asked Questions

I can't find the image I want. Can you help me?
What size can I make my mural?
How easy is the wallpaper to put up?
What is the standard size roll of wallpaper?
How many rolls of wallpaper will I need for my project?
Do I need to accommodate an overlap for the edges of my wall into my measurements?
Is your wallpaper environmentally friendly?
How long will my order take?
Do you accept international orders?
What is your returns policy?
How much do the murals cost?
Is there a minimum or maximum size I can order?
What if I want to change the image on my wall?
What happens if I mess up a panel of the wallpaper?
Can I install the wallpaper in a bathroom?
What kind of finish does the wallpaper have?
Will the colours I see on screen be the same as the printed wallpaper?
What kind of files can I send for upload your own?
If I send an image which isn't great quality, can you print it at a better quality onto the wallpaper?


 

I can't find the image I want. Can you help me?

Of course! Just call a member of our friendly team who will be more than happy to help you source an image. Alternatively, let our design team create the perfect image for your commercial, retail or residential space. Call us on 0161 923 0234 to discuss your requirements.

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What size can I make my mural?

Our ready made murals are available in 2 sizes, large (3m x 2.4m) or XL (3.5m x 2.8m). Any of the images within the 'Made To Measure' area of our site can be custom made to fit your wall size. Simply enter your wall dimensions, scale and position your image so it appears how you want it to and we will print it. It really is that easy. If for any reason we think that the image quality isn't good enough at the chosen size we will contact you before printing.

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How easy is the wallpaper to put up?

ohpopsi 'Made To Measure' wallpapers are supplied on pre-pasted, water activated wallpaper, so in fact, our murals are easier to put up than traditional wallpapers. Simply dip the wallpaper in water to activate the paste and hang in the normal way. If you are still a little worried, all our wallpapers are supplied with full, detailed hanging instructions. And if your decorating skills aren't quite up to scratch, you can always call a decorator.

ohpopsi 'Ready Made' murals are supplied on a roll, printed on a quality non-woven pate-the-wall wallpaper and hung very much like conventional paste-the-wall wallpapers.

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What is the standard size roll of wallpaper?

As all ohpopsi 'Made To Measure' wallpapers are custom printed, we do not have a standard size. As a guide, each panel of wallpaper will be supplied in strips measuring around a metre wide.

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How many rolls of wallpaper will I need for my project?

Because all ohpopsi 'Made To Measure'  wallpapers are printed bespoke to your exact measurements, our wallpapers are not supplied in traditional commercial rolls. You don't need to worry about ordering enough wallpaper. Simply enter your measurements and the exact size of your mural will be printed.

ohpopsi 'Ready Made' murals are supplied in one roll for the complete mural. These rolls are not designed to be used as repeat pattern wallpaper.

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Do I need to accommodate an overlap for the edges of my wall into my measurements (Trim)?

We highly recommend adding trim to your designs at ohpopsi when ordering 'Made To Measure' wall murals. Trim ensures your design looks perfect once installed. The design is printed and then you will trim the excess down to size. If you do not allow for 50mm of trim, any misalignment with your walls or surface could result in your design not fitting flush. Adding trim ensures you get the best results! 

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Is your wallpaper environmentally friendly?

Not only do we care about making your walls wonderful, we also care about making our environment wonderful too. So, to ensure we are doing our bit, all our wallpapers are FSC certified and Greenguard certified making them environmentally friendly. In fact, it's not just the paper we use which boasts environmentally friendly credentials. All the inks we use to print the wallpapers are water based making them better for the environment, and we make sure any waste products are disposed of in a responsible manner and recycled where possible.

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How long will my order take?

Our standard delivery time for 'Made To Measure' wall murals is 5-10 working days (that's Monday - Friday). We aim to deliver your wallpaper to you as soon as possible, but we do need a little time to make sure everything is perfect with your order before we despatch it. We don't send anything out we aren't 100% satisfied with, just to make sure you are 100% happy with your wonderful wallpaper when it arrives.

'Ready Made' wall murals are delivered within 2-3 working days.

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Do you accept international orders?

Yes, our desire to make all walls wonderful knows no boundaries! We ship wallpapers all over the world. So whether you live in the Maldives (lucky you!) or Moscow, we can ship wallpaper to you.

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What is your returns policy?

In the unlikely event that there is a problem with your wallpaper, we will provide a refund or replacement. Should you wish to return your product contact us via email or telephone for returns authorisation and return within 14 days of receipt by postal service (contact details below).

Once the wallpaper has been hung, no refunds can be given.

With 'Made To Measure' wall murals it is strongly recommended that once an order is received, the goods should be fully removed from the packaging, laid out and inspected to ensure the order is complete, and that there are no inconsistencies, faults or errors. ohpopsi cannot accept claims for refunds or reprints once the material has been installed.

'Ready Made' murals can be returned within 14 days providing they are unopened and undamaged.

ohpopsi
6 Swift Court, Scott Drive
Altrincham, Cheshire
WA15 8AB

email: hello@ohpopsi.com

Tel: 0161 923 0234

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How much do 'Made To Measure' murals cost?

The total cost of your mural will depend on the size. All our standard 'Made To Measure' wallpapers and upload your own wallpapers are priced at £21.95 per square metre.

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Is there a minimum or maximum size 'Made To Measure' mural I can order?

In short, the answer is no. We don't discriminate against big walls, little walls or medium sized walls. We will print any size wallpaper, whatever that size may be.

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What if I want to change the image on my wall?

All our wallpapers are easy to remove. Simply wet the wallpaper and your mural should peel off the wall in large strips and redecorate with a new ohpopsi custom mural. The only choice you have to make now is what image you want next. Oh decisions, decisions!

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What happens if I mess up a panel of the wallpaper?

Due to the nature of our product, we can't make refunds for mistakes made when installing the wallpaper.

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Can I install the wallpaper in a bathroom?

Of course! Our wallpapers are designed to make any wall, in any rooms look wonderful. However, as with all wallpapers, it is recommended that wallpapers not be installed in a room which is overly damp or steamy.

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What kind of finish does the 'Made To Measure' wallpaper have?

All ohpopsi wallpapers are printed onto the best quality smooth, matt finish, pre-pasted wallpaper. Please bear in mind that because of the nature of pre-pasted wallpapers, shrinkage may occur as the wallpaper dries. To ensure your mural matches up seamlessly, each panel of wallpaper is printed with a 20-30mm overlap as standard. If you require a cut and splice wallpaper, please call a member of our team on 0161 923 0234 who will be happy to assist you.

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Will the colours I see on screen be the same as the printed wallpaper?

Unfortunately we cannot guarantee that the colours you see on your computer screen will be the same as the colours printed onto your wallpaper. Colours on screens can vary widely between different computers.

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What kind of files can I send for upload your own?

Image files can be sent in TIFF, JPG, PNG or EPS format and mustn't exceed 20mb in size.

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If I send an image which isn't great quality, can you print it at a better quality onto the wallpaper?

No. We can only print from the image you supply us. The better quality and the bigger the size of your image, the better the final result will be. We will however always give you a call if we think that the image you have uploaded isn't good enough to print at the size you require.

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If we haven't answered your question here, please give us a call on 0161 923 0234. We'll be delighted to help.