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Need help?

If you have a question regarding your order or one of our wallpaper designs, take a look at our FAQs below.

ohpopsi Frequently Asked Questions

Do you have an Ohpopsi catalogue?

How do I place a sample order?

How much is delivery?

When will my order arrive?

Where can I order an Ohpopsi wall mural or wallpaper?

How do I work out how many rolls I will need?

How do I hang an Ohpopsi wall product?

Are your products environmentally friendly?

How do I return an Ohpopsi product?

Do you ship internationally?

What is the difference between wallpaper and wall murals?

How can I become an Ohpopsi stockist


 

Do you have an Ohpopsi catalogue?

All of our current wall mural and wallpaper collections can be found here .  If you would prefer to see our collections in person, please contact your nearest Ohpopsi stockist who will have a selection of our current collection pattern books for you to view.  The contact details of our recommended UK stockists can be found here.

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How do I place a sample order?

Select the wallpaper design that you would like to order a sample of from across our collections and add it to your basket. You can add as many as you like and delivery is free of charge. Samples can only currently be delivered to a UK address. All sample orders are despatched with an untracked, 2nd class Royal Mail service within 3-5 working days of receiving an order.

 

The sample will be provided as an A4, to-scale design section. Please be aware that a sample is not a colour guarantee as there can be slight variances between different wallcovering batches.

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How much is delivery?

Delivery is only available to UK addresses and is free of charge.

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When will my order arrive?

Your sample order will be despatched with an untracked, 2nd class Royal Mail service within 3-5 working days of placing an order. Once despatched delivery is typically 2-3 working days, however, during periods of high seasonal demand, Royal Mail deliveries may take a little longer than expected and your understanding is greatly appreciated.

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Where can I order an Ohpopsi wall mural or wallpaper?

Our wall coverings are available to purchase from a number of UK and international stockists. Please visit our Where To Buy page or contact customer service on [email protected]

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How do I work out how many rolls I will need?

 

Wall Mural

An Ohpopsi wall mural is provided on 1 roll so you only need a single roll to recreate any of our mural designs in full. If our standard mural size is unsuitable for your project please or visit our Bespoke Projects section for information on our made to measure mural service. Our mural designs do not repeat which means that you cannot achieve a continuous design by hanging multiple murals of the same design and colour, side by side.

 

Wallpaper

A roll of Ohpopsi wallpaper is approximately 10m (11 yards) long and 50cm (20in) wide (+/-1.5%). If your chosen wallpaper design has a half-drop or straight match you will need additional rolls to account for wastage. The wallpaper match type and repeat are indicated on the product information page. Whilst viewing the product page for your chosen design you can use the website’s WALLPAPER ROLL CALCULATOR to work out the total amount of rolls you will need. To use the calculator feature, you will need the height of the room you wish to decorate, taken at its highest point, and the total width of each wall.  Input these figures and the calculator will estimate the number of rolls you will need.

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Are your products environmentally friendly?

All components of our wallcoverings are fire rated and carry industry recognised environmental credentials. The non-woven paper substrate that we print our murals and wallpaper on to comes from sustainable FSC certified forests and all cuttings are recycled locally. At Ohpopsi we use water-based inks certified to Greenguard Gold standard and dispose of any waste product responsibly and recycle wherever possible.

 

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How do I return an Ohpopsi product?

Please contact your retailer directly for the applicable returns policy. If you are unsure of which retailer you purchased your Ohpopsi wallpaper or wall mural from, we recommend checking your email inbox and junk mail for an order confirmation to assist you. Ohpopsi do not process return requests for products purchased through our stockists.

All of our samples are non-returnable.

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Do you accept international orders?

Ohpopsi has a range of international stockists, to find your nearest retailer please visit our Where To Buy page or contact customer service on [email protected] Wallpaper samples are currently only available to order for delivery within the UK.

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What is the difference between Ohpopsi’s wallpaper and wall murals?

Whilst both are wall coverings, an Ohpopsi mural is one design that is split across six 50cm width strips all of which are supplied as one roll. Each of the six strips are printed consecutively on to a single roll of paper which, when cut and hung in the correct order, create a complete design. Our mural designs do not repeat which means that you cannot achieve a continuous design by hanging multiple murals of the same design and colour, side by side.  Each single mural contains the complete design as shown on the header of the mural roll and on the product information page on our website.

 

Our wallpapers feature patterns or designs that are repeated at various intervals throughout the length of a roll. The repeating pattern will match up at intervals indicated on the product information page. As long as you have enough rolls of the same design, colour and batch number, you can cover as many walls or ceilings as required with a continuous design.

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How can I become an Ohpopsi stockist?

If you are an online or store-based retailer, decorator, interior designer or distributor and you are interested in stocking our Ohpopsi collections please visit this page.

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